• Welcome clients and patients in a friendly and welcoming manner
• Assist with client and patient needs both in person and over the phone
• Answer multiple phone calls
• Help schedule appointments, procedures, and follow-ups
• Use of veterinary practice management software for scheduling and processing transactions
• Handling calls, scheduling, and transactions for both Colonial Manor Animal Hospital and Integrative Pet Care (separate computer systems and phone lines)
• Process invoices and monetary transactions accurately
• Perform End of Day and End of Month Reports
• Administrative duties such as copies, filing, faxing

Skills:

• Proficient computer skills and ability to learn veterinary practice management software (experience with EVetPractice a plus)
• Reliable
• Flexible hours in evenings and weekends
• Must be available for Saturday hours
• Organized and detailed oriented
• Works well with others and able to contribute to a collaborative environment
• Able to take instruction
• Customer Service experience preferred
• Comfortable working with the public and around various types of animals
• Ability to confidently and precisely multitask
• Excellent communication skills

Days off: Thursday and Sunday

Applicants must be able to work nights and every weekend. We are looking for a someone who is self-motivated Experience is a plus Must provide professional references

Job Responsibilities:

• Assist the veterinarian in exam rooms and use veterinary software for documenting medical notes
• Perform venipuncture for phlebotomy and catheter placement
• Obtain laboratory sample collection, process and possibly interpret results (fecal/parasite analysis, ear cytology, skin cytology, urinalysis, blood smears)
• Perform diagnostic imaging
• Perform anesthesia
• Prep patients for and assist in surgery
• Perform dental prophies
• Administer vaccines and medications (oral, topical, injectable)
• Fill prescriptions and review directions with clients
• Communicate with and educate clients
• Provide compassionate patient care
• Care for hospitalized and boarding patients
• Clean animal housing areas
• General hospital cleaning
• Laundry

Skills Needed:

• Ability to read and understand instructions
• Ability to effectively communicate with team members and clients
• Basic computer skills
• Able to learn basic medical terminology and properly document treatments as needed

Physical Obligations:

• Able to lift and carry at least 35lbs without assistance
• Able to stand and walk on hard surfaces for extended periods of time
• Able to take safety precautions for exposure of toxins, drugs, and radiation

Hours:

• Monday-Thursday: 12pm-7:30pm(close)
• Alternating Friday 8am-4pm & Saturday 8am-1pm